Privacy Policy

Welcome to PartitionProStore (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.partitionprostore.com (the “Site”) or purchase our premium workspace solutions.

By accessing our Site or making a purchase, you agree to the collection and use of information in accordance with this policy. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Contact Details: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely via our payment processors), PayPal information
• Order Details: Products purchased, order history, preferences
• Account Information: If you create an account, username and password

Non-Personal Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, navigation paths
• Cookies Data: As explained in our Cookies section below

2. How We Use Your Information

We use the collected data for various purposes:

• To process and fulfill your orders for office partitions, screens, and workspace solutions
• To communicate with you about your order, including order confirmations and shipping updates
• To provide customer support and respond to inquiries
• To improve our website and product offerings based on your browsing and purchasing patterns
• To prevent fraud and enhance the security of our Site
• To comply with legal obligations and enforce our terms and conditions
• For internal business purposes such as data analysis and audits

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We engage trusted third parties to perform functions on our behalf:

• Payment processors (Visa, MasterCard, JCB, PayPal) to handle transactions securely
• Shipping carriers to deliver your office furniture and accessories
• IT service providers for website hosting and maintenance
• Marketing platforms (with your consent) for promotional communications

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside the UK. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your personal information:

• SSL encryption for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis

While we strive to protect your information, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce our agreements

Order information is typically retained for 7 years to comply with UK tax laws.

7. Your Rights

Under UK GDPR, you have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data under certain conditions
• Restriction: Limit how we use your data
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured, commonly used format

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart contents
• Analyze website traffic and user behavior
• Improve our website functionality and user experience

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences
• Targeting Cookies: Used for marketing purposes (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. Children’s Privacy

Our products and services are intended for business customers and adults. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

11. Contact Us