Welcome to Rubbermaid Shop (operating as PartitionProStore). These Terms and Conditions govern your use of our website www.partitionprostore.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are available to customers worldwide, excluding certain Asian and remote regions. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on this website, including product designs, text, graphics, and logos, is the property of Rubbermaid Shop or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We specialize in premium workspace solutions including:

  • Office partitions and screens (Freestanding Partition Screens, Desktop Screens)
  • Presentation equipment (Chalk Boards, Combination Boards, Flipchart Easels)
  • Office furniture (Home Office Desks, Bookcases, Coffee Tables)
  • Organizational products (In/Out Boards, Leaflet Dispensers)
  • Maintenance items (Cleaning & Janitorial, Matting and Flooring)

While we strive for accuracy, product colors may vary slightly due to monitor settings. Dimensions and weights are approximate.

2.2 Custom Products

Custom-made items (e.g., Freestanding Partition Screens with specific measurements) cannot be returned unless faulty. Please review specifications carefully before ordering.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately at time of order. For security, we do not store payment details.

3.3 Pricing and Currency

All prices are in GBP (£). International customers may see converted amounts based on current exchange rates. Final charges will be in GBP.

4. Shipping and Delivery

4.1 Shipping Options

  • Standard Shipping (£12.95): Via DHL/FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch

4.2 International Orders

Customers outside the UK are responsible for any customs fees or import taxes. Delivery times may vary due to customs processing.

4.3 Delivery Issues

If your order is delayed or appears damaged upon arrival, contact us immediately at [email protected] with order details and photos of any damage.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

  • Products are unused and in original packaging
  • You provide valid proof of purchase

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Opened Cleaning & Janitorial products
  • Unsealed or installed Matting and Flooring
  • Custom-made products (unless faulty)

5.3 Refund Process

Refunds are processed within 5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate delivery and payment information. We are not responsible for delays or additional costs caused by incorrect details.

6.2 Product Use

Our products are designed for professional office use. You are responsible for proper installation and use according to product guidelines.

6.3 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login credentials.

7. Limitation of Liability

Rubbermaid Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Customs delays or fees for international orders
  • Product misuse or improper installation
  • Events beyond our reasonable control (e.g., natural disasters, strikes)

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

8. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be posted on our website with the effective date.

9. Governing Law

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions about these Terms and Conditions, please contact:

Rubbermaid Shop (PartitionProStore)
77 Nicholas Croft
Manchester, GB M1C 7NC
Email: [email protected]